Customer Service Week Recap

Last week was Customer Service Week and TWO MEN AND A TRUCK® went all out to recognize our movers, customer service team, and of course… our customers!

We are so proud of our hard-working movers, and couldn’t let the week slip by without thanking them for taking such great care of our customers! Management surprised them with a lunchtime cookout to help fuel them up for their afternoon moves. They were able to enjoy a quick break with burgers, hot dogs, and all the fixin’s. In recognition of positive comments given by some of our customers this week, our General Manager also rewarded four of our hard-working movers with gift cards to their favorite snack spot!

The first point of contact for customers is our fantastic Customer Service Team, or as we like to call them, CSR Rock Stars! We wanted to make every day special for them this week, so we left little goodies at their desks each day, including flowers, candy, and a heart-felt thank you note from our General Manager. We topped off the special week with a catered lunch from our favorite local barbecue joint, Joe’s Real BBQ.

And how could we forget our amazing customers?! We surprised five of them by personally delivering a heart-felt “thank you” message along with freshly-baked muffins and TWO MEN AND A TRUCK® swag. One lucky customer received a $50 Home Depot gift card to help with those little “new home” projects.

At TWO MEN AND A TRUCK®, we appreciate every customer and employee, and we strive to carry the spirit of this special week’s focus on customer service throughout the entire year.

 

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. We serve the MesaPhoenix, and Tucson, Arizona areas. Let us help move you forward too! For more helpful tips and information on moving services, subscribe to our blog or like us on Facebook: TMT Mesa – TMT North Phoenix – TMT Tucson.