TWO MEN AND A TRUCK® delivering essentials to Hurricane Irma victims!

Hurricane Irma made its way through the state of Florida, resulting in thousands of dollars of damage and many lost lives. While some of our TWO MEN AND A TRUCK® brethren in South Florida sustained damage to facilities and trucks, TWO MEN AND A TRUCK® Orlando East was lucky enough to come out of the storm unscathed. All employees were safe and sound and back to work by Wednesday, September 13. We feel very lucky to have dodged the ravages of Irma and, as a result, felt compelled to help others who were less fortunate. One of the TWO MEN AND A TRUCK® Core Values is “giving back to the community” and in keeping with that value, we sent a driver and one of our 26’ trucks to Pensacola, FL where the Pensacola franchise had collected many pallets of water, diapers, baby wipes, cleaning supplies and other essential items originally destined for the victims of Hurricane Harvey in Houston. Many of those items were delivered to Houston but with the impending Hurricane Irma on the horizon, the delivery efforts were cut short. Working in conjunction with Convoy of Hope and TWO MEN AND A TRUCK® Pensacola, we were able to deliver the water and supplies to a drop off location in Ocala, FL. We thank our driver, Leo, for making the long trip and delivering the items on behalf of our franchise thus hopefully solidifying our tagline as the Movers Who Care®!


Preparing for Irma

As I type this, Hurricane Irma is making its way towards Florida at a rapid clip. While the eastern coast of Florida is bracing for the worst of the storm, the Orlando area is also under watch. According to the Orlando Sentinel, “Hurricane-force winds are extending out 60 miles from Irma’s center, with tropical storm-force winds reaching out 185 miles.” What does this mean to TWO MEN AND A TRUCK® and our customers? It means we watch and wait and prepare as best we can. We’ve already blocked all Saturday afternoon move slots as the winds are expected to pick up at that time making for dangerous moving conditions as well as hazards for our employees and trucks on the road. The safety of our staff and our customers is our utmost concern and we will not move anyone under any condition if it means we are putting our employees or our customers in harm’s way. We have moves scheduled through Saturday morning but to complicate the uncertainty of the severity of the hurricane further, we are facing a growing concern about the availability of fuel. While we are doing the best we can to keep our trucks filled with gas in preparation for the next couple of days’ worth of moving commitments, we are unsure if we will be able to refuel between now and Saturday. In times such as this, with uncertain weather on the horizon, the Orlando population is bracing for the worst and they are buying essentials such as bottled water, bread, milk and GAS! There are long lines at every gas station and many are running out of gas as patrons fill not only their vehicles but extra gas cans for generators or for future use. We’ve done our best to ensure all trucks have full tanks of gas and we hope to be able to literally “weather the storm” while accommodating our customers as best we can. Let’s hope Irma moves along quickly, causing little to no damage and we can get on with the business of “Moving People Forward.” We hope and pray that all of those in Irma’s path are safe and secure. TWO MEN AND A TRUCK® will be on stand by to help those in need when and if the time comes.

Things I learned about moving – Part 2

In continuing this post about moving I will share a few more tips for anyone who has an impending move:

  1. Attempt to sell as much furniture as possible long before your move, particularly if you know for certain that an item will not fit in your new home. If you are downsizing it is very likely you will have larger pieces of furniture that simply will not fit into your smaller home. In our case, it was a large, 3-piece bookcase that fit perfectly along a long wall in our existing family room. We KNEW it was not going to fit into our smaller bungalow but, despite that knowledge, we hung onto it until our actual moving day. Had we attempted to sell it via our neighborhood garage sale forum or Facebook Marketplace long in advance, we could have saved ourselves the time and money spent for TWO MEN AND A TRUCK® to transport it to the local consignment shop.
  2. That brings me to another important lesson learned. Consignment shops don’t always want your furniture. They will only take what they think they can sell. They also may have certain days of the week where they will accept furniture. It’s best to know that in advance so you are not left with furniture you’d planned to drop off when it turns out they will not take it or you’ve picked the wrong day.
  3. What to do with the furniture you can’t consign? There’s no reason to put it in storage – you will just be putting off the inevitable and spending money to store items you will never need again. We found that by offering furniture to our friends whose adult children were moving into their first apartments we had some eager recipients. They were ecstatic to get decent furniture at a low price and they didn’t care that it was wasn’t in the most up-to-date fabric. A second option is to find a business that re-purposes furniture. They will happily take the item and work their magic with a paintbrush and some new decorative knobs.
  4. DIY is not the best option when it comes to moving furniture. We learned that the hard way when moving my dad’s furniture out of his home a couple of summers ago. We had a total of 6 people, which included 3 strong men, but we damaged just about every single piece of furniture we moved. Of course, that group included a school superintendent, an accountant and a TWO MEN AND A TRUCK® franchisee, so we really had ZERO expertise in how to properly move furniture! Leave the furniture loading/unloading to trained professionals.
  5. TWO MEN AND A TRUCK® only hires individuals who have passed a background and drug test. They are then trained in-house as well as on the job by TWO MEN AND A TRUCK® training managers. When our moving day arrived, it was so nice to merely supervise while the experts did the heavy lifting and loading. Our team from TWO MEN AND A TRUCK® did an excellent job of wrapping each piece of furniture and carefully loading everything onto the truck and then unloading each item into storage. Keep in mind that if you are moving your items into storage, you will either need to rent or buy moving pads from TWO MEN AND A TRUCK®, or you should have a large supply of quilts and blankets available. TWO MEN AND A TRUCK® will not leave their furniture pads on your items unless you’ve paid for them – they stock their trucks with enough pads for the job but they will need those pads for the next move. Our team did a great job of expertly packing the storage unit, using just about every inch of space available.  

We hope you’ve found these tips helpful! If you have tips you’d like to add, please feel free to comment.

Things I learned about moving – Part 1

When a TWO MEN AND A TRUCK® franchisee and marketing manager move, work and home life collide! My husband purchased his first TWO MEN AND A TRUCK® franchise 7 years ago and I started working as the marketing manager 2+ years ago. Having been in the moving business for what we felt was a long enough time to understand the do’s and don’t’s of moving, we experienced a rude awakening when it came time to prepare to move out of the home we’d inhabited for 24 years!
Here are a few tips to help our customers who are facing a move in the future:
1. Assume you have more stuff than you think you have! Unless you moved within the last year, YOU HAVE ACCUMULATED MORE “THINGS” THAN YOU CAN POSSIBLY IMAGINE. Case in point – collection of aprons, never been worn, in featured photo!

Grady Family displaying apron collection!

2. Start purging/selling/donating items far in advance of your move. In fact, even if you aren’t planning to move, go through each room, cabinet by cabinet, drawer by drawer, and eliminate anything you haven’t used in the past year. You will thank yourself when it comes to moving day.
3. A closet (closets?) full of clothing and shoes takes up more space than you realize. DONATE ALL YOU CAN long before the move! Typically, you think of the female in a household having a closet full of shoes, handbags and clothing. In our case, I had diligently been clearing out clothing once or twice a year for many years and I thought I had pared it down to only the most essential items. Even so, I found myself donating (5) bags of clothing and shoes prior to moving day. My husband, however, filled multiple wardrobe boxes and bags with clothing (can we count 67 golf shirts, many of which were the same color with “striped” being an obvious favorite?), ballcaps (the beloved fitted ballcaps for each MLB team which have been sitting, dust-covered and forgotten, for years and years on the closet shelf), shoes (how many pairs of running shoes does a non-runner need?) and jackets (as a former coach, a new jacket emblazoned with his name appeared to be a must each year – not an easy piece of clothing to donate unless there are many other “Coach Gradys” in the area). We have more purging to do!
4. Your children are less nostalgic than you are. High school certificates, trophies and accolades are just not that important once your cherubs are out of the nest. They’ve moved on, they live in small apartments and they could care less about accomplishments that are a decade behind them. If they don’t care about them, you shouldn’t either! DO NOT BE TEMPTED to box them up and save them in your next home hoping they will one day see the light. Let them go! If you really can’t face the idea of never looking at those certificates again, take a picture and let “the cloud” store them for decades to come!
5. Dusty books from Grandma and Grandpa’s house are not worth moving! Yes, they may say “Merry Christmas, 1929” but are you REALLY going to sit down and read that old novel? It killed me to donate my old Nancy Drew mystery books from the early 70’s but, realistically, our own kids never showed an interest and it’s even less likely that our future grandchildren will! Donate them to the local library and let someone else treasure them like you did!

That’s Part 1 in my series – “Things I learned about moving”. Come back again for more insight and helpful tips!

Happy Anniversary!

Happy Anniversary Theo!

We are celebrating a significant anniversary this month! Theo Whylly, our Move Manager, is celebrating his 10th year with TWO MEN AND A TRUCK® Orlando East. Theo is a very hard-working individual who wears many hats around the office. As the Move Manager, Theo is responsible for hiring new movers and drivers, ensuring all new employees fill out the proper paperwork, get drug-tested and pass a background check prior to hire. He then makes sure new employees are trained on how to properly wrap furniture and load and unload the truck without incurring damage. He also makes box deliveries when customers purchase boxes ahead of their move and while he’s out and about he may stop in and do spot checks on moves in progress to ensure all procedures and processes are being followed correctly. In addition, should a damage occur, Theo takes care of coordinating the repair or replacement of the damaged item and communicating with the customer. On top of all that, you can sometimes see Theo filling in for a driver who calls in sick and can’t make it to work. As mentioned, Theo wears many hats!!

In addition to all the hats Theo wears at TWO MEN AND A TRUCK®, he also wears the hat of husband and father. Theo enjoys sharing cooking responsibilities with his entire family as each child gets a chance to plan and cook the entire meal one night a week. Congrats Theo on your anniversary – we are lucky your family shares you with us! We wish you many more anniversaries with our team!

Help us celebrate moms in need this Mother’s Day!

For many, Mother’s Day is the day in May that families set aside to honor and celebrate the loving mom who brought them into the world and nurtured them into adulthood. But what if your mom was living in a domestic shelter? That makes her no less loving and nurturing but it can put a damper on her special day. TWO MEN AND A TRUCK® recognizes that all moms are special regardless of their living situation. That is why all TWO MEN AND A TRUCK® franchises participate in the Movers for Moms® program. Each franchise selects a local shelter serving women and children in their area, along with business partners who will collect personal needs items to be delivered to the women for Mother’s Day. This year, TWO MEN AND A TRUCK® Orlando East partnered with Harbor House of Central Florida. Harbor House serves women and children in the Orlando area and they conduct educational seminars to inform the general public, law enforcement, social workers, children and business leaders to recognize the signs of domestic abuse. The goal is to prevent and end domestic abuse through education programs that teach to Recognize, Respond and Refer. We are grateful to our collection partners, Pure Barre Mills Park, Pure Barre Dr. Phillips, Conway Learning Center, KinderCare, Micross Components, Pet Alliance of Greater Orlando, Chick-fil-A (Orange Ave) and Mindstream Media. These caring businesses have been collecting personal needs items which we will deliver to Harbor House the week before Mother’s Day.

If you would like to donate items such as soap, body wash, deodorant, diapers of all sizes, new sheets/towels/women’s underwear (all sizes), baby bottles, toddler cups, baby strollers, cell phones, new twin-sized bedding/pillow cases, please feel free to visit any of the drop off locations listed above. You may also drop off your donation to our TWO MEN AND A TRUCK® office located at 379 W. Michigan St., Suite 200, Orlando, FL 32806 before May 11.


Get AMPED UP for #RAMPUP2017! It is officially Career Move Month! This is TWO MEN AND A TRUCK®’s annual hiring initiative to prepare for the busy summer moving season ahead. Career Move Month is being kicked off the entire month of March, this allows enough time to hire and fully train staff before the busy season. The results?  Higher customer satisfaction, lower damages, and over all better staff morale.  Each year our Home office invests significant time and money to help franchises hire the best of the best to join the TWO MEN AND A TRUCK moving teams, and this year is no different! This year our goal is to receive 12, 000 applications across the system and hire about 1200 new employees. At TWO MEN AND A TRUCK we look for dedicated employees; dedicated to providing the best moving experience to our customers as well as dedicated to our team. Our team members tell us they love working here because of the variety, great people, and opportunity to make a difference. Many have developed lifelong friendships and feel like they are part of a family.  A TWO MEN AND A TRUCK® employee is truly part of a close knit team. It creates a culture in the work place that keeps employees sticking around, finding a home away from home. TWO MEN AND A TRUCK® rewards hard work and improvement while celebrating wins, small and large. As one of our core values we stand by here is “be your best and have fun.” We strive to encourage our employees to be the best professionally and personally while enjoying life and having fun. You are likely to see our franchise celebrating the holidays with staff at a nice dinner or enjoying a competitive paint ball session to top off a busy moving season. Now that’s working hard and playing hard.  So come on in to our Orlando East office at 379 W Michigan St. Suite 200. Get amped up for #Rampup2017 and become the next member of our growing TWO MEN AND TRUCK team!


A new Leash on moving!

At TWO MEN AND A TRUCK® we don’t just go out of our way to care for you but we also care for your furry friends as well! Moving is a big life event for you and the whole family, it can be an exciting time of change but it can also be quite stressful. When changes are made to the living environment, pets become anxious and stressed just as we do. During the packing stages you may notice your pets will seem nervous, they don’t know what is happening. Many animals, especially dogs, are known to be emotional and to have a natural fear of abandonment. They will likely react stronger to this transition if they have developed separation anxiety from past vacations where they had to be left behind. We know well how chaotic things can get right before and on the day of the move. The best thing you can do is pay special attention to pets early in the process! If possible, before the actual move take them to visit the new home to familiarize them with their new environment, this will help comfort them. According to local Pine Castle Animal Hospital experts, a few weeks before the big moving day plan a visit to take your animal to the vet. They explain that this is the perfect opportunity for a quick check-up to ensure your records are up-to-date and that your pet is in prime health for the transition. They recommend asking for a copy of the veterinary records and, if necessary, any recommendations for veterinary clinics in your new town, city, or state. Prior to moving day, pet owners who take a little extra time for their furry loved ones will have on less thing to worry about come the big day. We understand that moving is very stressful and just by being aware of your pets feelings will give them a sense of peace among all the chaos. They want to know that they’re part of the family and they will be going too. So as much affection as possible prior to the move will reassure them they are still being cared for. On the day of the move, we suggest letting your pet get to know our wonderful movers. Animals can be very territorial and can be hesitate to welcome strangers into the home. To avoid this, our movers will happily give your furry friends any treats you wish to provide. We find that is a great way to get fast acquainted with your pet, especially cats and dogs. We want to ensure the absolute safety and care for your pet, just like it is a small child. There will be much hustle and bustle going on in and outside the home. Putting animals in a blocked off area will allow them to still be a spectator of the action, which can reduce their stress, but in a safe zone out of harm’s way. Make sure that you leave plenty of room in your vehicle for your pet as well so you can all enjoy the exciting ride on your way to your new home! We hope by following these tips we help you avoid any Cat-astrophe throughout your moving experience. We are the movers who care for you and four legged loved ones!