Monthly Archives: March 2015

TWO MEN AND A TRUCK® Career Move Month comes to a close

Written by Chelsea Leser

Career Move Month, TWO MEN AND A TRUCK®’s distinctive month dedicated to hiring, has wrapped its third annual campaign. Locations from Boston to San Diego (and many in between) have promoted openings on job boards, searched locally, and hosted open houses to attract top talent. We’ve spent countless hours recruiting and interviewing, and we are excited for new employees to join our team!

CMM logoThroughout the TWO MEN AND A TRUCK® system, locations have received 8,455 applications and hired 891 new team members. This is an overall growth of 38% from March 2014, and we are proud to have offered 335 more jobs than last year! The number of applications and hires will continue to grow as we finish our tallies through the next few weeks. Each new team member is vital to the success of TWO MEN AND A TRUCK®, which has experienced 60 months of consecutive growth!

We are thrilled to be welcoming so many new people into the TWO MEN AND A TRUCK® family during our third annual Career Move Month.  TWO MEN AND A TRUCK® is all about growth and opportunity, and it’s exciting to be able to share that message and real life success stories during this special time.
—Sara Bennett, TWO MEN AND A TRUCK® human resources directortruck2

While Career Move Month is coming to a close, it’s not too late to apply! Many locations are still looking for frontline staff, such as movers and drivers, administrative support staff including marketing coordinators and customer service representatives, and various management roles.

If you’re searching for a job and have already interviewed, it’s never too late to still make a great impression. Here are helpful post-interview tips to help you get the job!

Say “thanks.” Sending a short email or note thanking the interviewer(s) for their time is a great way to separate yourself from other candidates. This advice is widespread, but many candidates don’t reach out post-interview. Don’t have the email address for everyone you met? Email your contact at the company thanking them for everyone’s time.

Keep it professional. Some companies will check out Facebook profiles, Twitter feeds, or Google+ profiles. Make sure what someone sees when they look you up will make them want you on their team.

Connect with your references. Most companies check references with each new hire. Make sure your references know where you interviewed and how it went! If possible, send your references a job description, and highlight the parts of the job in which you’d excel.

MoveHero3Stay positive! The interview process may take longer than you may think. Relax and stay positive. If you still haven’t heard back three weeks after an interview, reach out to see where your candidacy lies.

The next time you leave an interview, use this advice to snag the job. Who knows, it could be with us!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move your career forward! If you are looking for a rewarding career change, consider TWO MEN AND A TRUCK®. Apply today!

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#MoveHero Memory: Atlanta movers assigned a new boss for the day

Written by Chelsea Leser

Every day, frontline staff at TWO MEN AND A TRUCK® have the chance to be a hero. Moving can be a difficult and stressful time, and becoming a TWO MEN AND A TRUCK® mover or driver provides the opportunity to make an impact like you could never imagine. You can touch someone’s life in a positive way even by doing the smallest act.MoveHero2

Here at TWO MEN AND A TRUCK® we work hard to make every move successful. We have earned a 96% referral rating from our customers, and more importantly, our brand is built on core values including our Grandma Rule® which is to treat everyone like they’re your grandmother.  So, whether moving a senior or a child we bring the professional moving experience with a customer focus.

Today we bring you a story from Atlanta, Ga., where our employees truly were the “Movers Who Care®”.

Six-year-old Cade was nervous about moving from his lifelong home in Atlanta. The movers noticed and wanted to put him at ease, so they devised a way to make him part of the moving experience: by making him “Boss for a Day.”  As boss, Cade had a role in the moving process, made connections with the movers, and saw how the movers took care of his favorite belongings. Not only did our movers make the moving experience stress-free, but fun for Cade and his family.

Here’s a note from Cade’s father, Mike:

Hey Hilton,

This email is long overdue, but I wanted to be sure to take the time to do it right. On behalf of our entire family, we would like to sincerely thank Richard, Tirrell, Ryan, Donevin, Arthur, and Shelby for a truly great moving experience. We were very impressed with the level of professionalism, expertise, dedication, and willingness to go above and beyond that was exhibited by each one of these gentlemen. They were extremely efficient and hard-working the entire time they were on-site, and were courteous and respectful even at the end of some very long days.honorary mover

Most importantly, this was the first move for my six-year-old son, Cade.  He was very excited about having the moving truck come to move our things, but I could tell he was a little bit anxious about the whole moving situation. As you can imagine, it is tough to explain to a six-year-old that his room won’t be his room any more. However, from the moment the guys arrived each day of the move, they went out of their way to answer his questions, let him watch while they carried the furniture and loaded the truck, and did everything possible to help make him feel part of the process (and the moving crew)! Richard made him “honorary supervisor boss for the day” and Shelby even gave up his arm band for him. I can’t tell you how much all of this meant to him, and to me and my wife. After all, moving is not just about moving things, but moving people as well. For a six-year-old, this could have been a very troubling experience, but your guys made it one of the best experiences he’s ever had. He keeps asking when you are coming back!

So – thanks for everything you did to make this move as easy as possible on our entire family, and Cade will always have great memories whenever he sees one of your trucks around town.

Best regards,

Mike, Erin, Camryn, & Cade

 

We love this touching story so much, we created a commercial based on it. In addition to creating the commercial, this particular story prompted TWO MEN AND A TRUCK® to create special items in an effort to make a child’s move a fun, enjoyable experience during a time in their life that is often scary.

Boss for a day

Want to be a #MoveHero too? Search for career opportunities and apply today at careers.twomenandatruck.com!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward in your career!

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Must-haves for TWO MEN AND A TRUCK® team members

Written by Chelsea Leser

Career Move Month is now in full swing and we thought it would be helpful to share what we look for in our stellar employees here at TWO MEN AND A TRUCK®.

MoveHero4At the heart of the company your will find our core values. We look for employees who not only understand our values, but live them daily to deliver exceptional service to our customers. Our mission — to continuously strive to exceed customers’ expectations in value and high standard of satisfaction — drives us forward and pushes us to show up and be our best each day. Our reliable and dependable staff must also be flexible! Each customer has unique needs, so employees who appreciate variety are highly successful.

Customer service representatives are the first point of contact for our customers. They field calls and questions, provide estimates, and book moves. Successful customer service representatives have outstanding communication skills (especially over the phone!), pay close attention to detail, and have the computer skills to book moves correctly in our system.

Two Men and a TruckMovers and drivers directly interact with each customer we move! Customers trust our movers to enter their homes and handle sentimental and valuable items, so it’s important these team members are trustworthy and display positive attitudes during moves. Moving can be a stressful experience, so we look for movers with the ability to put customers at ease and answer questions, along with the adaptability to switch up the routine if additional needs arise. Since this position involves moving furniture and heavy items, movers also need the stamina to lift and carry items throughout the day. We call it “earning while you burn” since many movers call this their daily workout!

Managers and office staff set the tone for the entire company. They provide crucial organization and communication to ensure the business runs smoothly. We look for leaders who invest in the development of staff and constantly think of how to improve so we can continue moving people forward. logo2We look for managers with a strong commitment to creating a positive culture and upholding our core values.

Want to move your career forward with TWO MEN AND A TRUCK®? Search for career opportunities and apply today at careers.twomenandatruck.com!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward in your career!

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#MoveHero Memory: How movers lived out core values in Wilmington, DE

Written by Chelsea Leser
MoveHero4Frontline staff at TWO MEN AND A TRUCK® have the chance to be a customer’s hero. Moving is a difficult and stressful time in most peoples’ lives, and becoming a TWO MEN AND A TRUCK® mover or driver gives you the opportunity to make an impact like you could never imagine. You can touch someone’s life in a positive way even by doing the smallest act.

Today we bring you a story from Wilmington, DE, where our employees were truly Movers Who Care®.

A few years ago, a TWO MEN AND A TRUCK® team moved an elderly woman who had cancer and recently lost her husband. Upon finishing the move, the team saw the woman sitting among boxes on the verge of tears due to the daunting task of unpacking that lie ahead. When the team returned to the office, the lead mover asked permission to go back on his own time and help her unpack. A mover, just returning from another job, overheard this request and volunteered his time as well. After the move, the franchise received this wonderful letter from the customer:

 

Dear Mr. Connolly,

I am writing this letter to tell you of two of your outstanding employees, Eric and Chris. I have moved from Florida back to Delaware and was sitting here in the middle of boxes to be unpacked. Your employees who had moved some furniture locally for me saw my frustration about unpacking and came back after the move and helped me unpack and dispose of the empty boxes by carrying them four flights down to the dumpster. These young men were a wonderful help to me since I have a prosthesis on my left leg and do not move easily. I hope you will give them a commendation of some kind, since I feel they are very unusual, kind men who wanted nothing more than to help me.

Very truly yours,

Dolores

0232Don Connolly, franchisee of the Wilmington, DE TWO MEN AND A TRUCK® location remembers this story fondly. When the movers asked if they could return to the woman’s residence and help her out, he happily obliged. Connolly said, “Couldn’t think of a better example of THE GRANDMA RULE® if I tried!”

Eric (pictured, on left), who will be with TWO MEN AND A TRUCK® for four years this June, recalled they also hooked up her TV and DVD player before they left so she would have something to watch. They found that she was a nice lady going through a rough time who they just wanted to help, even if it was off the clock. Chris (pictured, on right) had been with the company four years when he passed away of cancer in August of 2014, but his memory and spirit live on in stories like these.

These gentlemen lived out our core values of care and The Grandma Rule®– to treat everyone the way you would want your grandma to be treated.

Working at TWO MEN AND A TRUCK® gives you plentiful opportunities to make someone’s day each time you walk into work. Whether you do something as big as Eric and Chris, or something much simpler such as engaging in conversation and making the customer feel comfortable, the relationships you build provide customers simple ease during an incredibly stressful time in life.

Want to be a #MoveHero too? Search for career opportunities and apply today at careers.twomenandatruck.com!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward in your career!

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Launch your career with TWO MEN AND A TRUCK®

Written by Nicole Harrison
CMM logo

After two successful years, Career Move Month is underway for the third consecutive year. During this special month dedicated to hiring, TWO MEN AND A TRUCK® looks for talented applicants all over the United States to fill various positions within the company including managers, movers, drivers, marketing and sales coordinators, and customer service representatives. Throughout March, TWO MEN AND A TRUCK® will heavily recruit talented individuals to become part of franchise teams all over the country. This year, our goal is to receive 10,000 applications and hire 1,000 new employees across the system.  TWO MEN AND A TRUCK® has grown for over 60 months consecutively and is looking for talented people to join and grow with us.  The career opportunities are top notch and endless whether you are just beginning your career or are an experienced professional.

“The objective of Career Move Month is to raise awareness about the opportunities which exist within our ever-expanding network of locations and growing corporate office. We want people to recognize how TWO MEN AND A TRUCK® truly moves people forward by offering diverse opportunities for steady employment, career advancement, and franchising.” —Sara Bennett TWO MEN AND A TRUCK® Human Resources Director

Seventy five percent of our managers started out as frontline employees and were able to transition into management roles seamlessly. Do you have the desire to make the move from your current position to something more fulfilling? Apply now and get a head start on the hiring process!

Interviewing for a job can be a nerve-wracking experience. No matter how many times you practice your pitch, talking about yourself for an extended period of time can be uncomfortable. At TWO MEN AND A TRUCK®our core purpose is to move people forward, including helping you land your dream job!TMAAT107-1499091942-O

To officially kick off Career Move Month, here is a list of interview tips to make you stand out from the other candidates.

Make eye contact. Making eye contact with your interviewer is a great way to show off your confidence (even if you’re shaking in your boots). Eye contact is polite and very sincere when you’re talking with someone. In addition to making eye contact, make sure you smile! We’re happy to see you’re enjoying yourself, and love to see your personable demeanor, too.

Have a firm handshake. No one likes to shake a limp hand. Male or female, it’s important to show off a professional, firm handshake to your interviewer. If you’re uncomfortable, practice by shaking family members’ and friends’ hands to get the grip just right without shaking their hands too hard.

Research the company. Know the company you are interviewing with. More times than not, your interviewer will ask you questions about the company and knowing recent or upcoming events, and general information will get you a long way. It shows you are genuinely interested and invested in the company and position.

Show up early. Arrive 10-15 minutes early to your interview. There is a fine line when it comes to punctuality. You don’t want to arrive too early, and you definitely don’t want to be late — your interviewer’s time is valuable. If you’re not sure how long it will take you to get to your interview, we recommend driving there the day before to have a better idea how long it will take you to get there.

Silence your phone. Always silence your phone or better yet, turn it off. You don’t want to receive a phone call during your interview. Turning off your phone is a respectable solution and you won’t have to worry about a text, email, phone call, or alert going off.

Dress professionally. Have you heard the saying dress to impress? That cliché has special meaning when referring to job interviews. No matter how CMM FB graphic 2casual the dress code is, always look and dress your best. Also, get plenty of rest the night before. Yes, we can tell when you’re exhausted or just enjoyed a late-night party!

Take this advice and rock your next interview! Who knows, it could be with us!

TWO MEN AND A TRUCK® is the first and largest franchised moving company in the United States. Let us help move you forward! If you are looking for a career change that is extremely rewarding, consider TWO MEN AND A TRUCK®. For more helpful tips and information on us, like us on Facebook.

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